Optim Rewards - Make healthy habits even more rewarding

Optium Rewards at Hi-Health

Living Healthy Definitely Has Its Rewards.

Make healthy habits even more rewarding with Optim Rewards from Hi-Health. (That’s right—we’re rewarding you for taking care of yourself). It starts with your first purchase and every one after that!

How It Works

It starts with your first purchase

SHOP

Every purchase counts! Shop online or by calling our toll-free concierge service.

EARN

Earning reward points is super easy! You start by earning 5 points per $1 spent on products. You earn more points as you gain levels.

REWARD

With every 100 points you earn, we’ll give you a $5 reward! Your reward dollars do not expire, and you can use them on single or multiple purchases in any way you choose to shop with us.

Levels

Earn points faster as you level up!

With each level you achieve, you earn points more quickly! Those points will add up, and you'll earn rewards even faster!

Frequently Asked Questions
What are the membership levels?

Membership levels are based on the total points you earn in a year starting when you enter the Optim® Rewards Program.

How do I know how many points I have earned and if I have any rewards?

You can check your account points and rewards in the Optim® Rewards Account Manager at www.hihealth.com. Our nutrition counselors can also check your account for you over the phone. If you are purchasing online, your available rewards will display during the checkout process.

How long does it take to receive points for my purchases?

Points are credited to your rewards immediately each purchase.

How do I redeem my points?

Rewards can be applied to your purchase by our nutrition counselors for phone orders. They will look up your account by your email address and check for available rewards during checkout and you can decide to use them or not. If you choose to use rewards, the dollar amount will be deducted from your purchase and the available rewards in your account. If you are purchasing online, your available rewards will display during the checkout process and will automatically be applied to your purchase.

What happens if I am already a VIP Rewards Member?

Optim® Rewards will replace the current Living Healthy Rewards. All current customers will automatically be enrolled in Optim® Rewards.

Do I earn points when I redeem my rewards?

Yes, you will earn points for the dollar amount that was paid after using the reward. Purchases paid for entirely with rewards will not earn points. Purchases paid with partial rewards will earn points on the part of the order that was paid for with cash or credit.

Can I use my rewards on auto-ship purchases?

Yes, you can use rewards on the first auto-ship order.

Can I use my rewards on purchases of Hi-Health products on Amazon.com?

Optim® Rewards can only be redeemed on the Hi-Health website or over the phone with Hi-Health's nutrition counselors.

Do my points and rewards expire?

Rewards expire after 1 year only if there have been no purchases during that year. Otherwise your rewards will keep accruing.

Is there a maximum reward amount I can earn per year?

There are no maximum levels on rewards.